IT Support covers everything from helping you decide what IT products are best suited to your company and buying them for you at a great price. To offering complete office and technology relocation. You can hire us for a one-off job, or ongoing contract, we can provide as much, or as little support as you need.

Procurement

– Getting the right equipment for your business, at the best price, can be a nightmare, wrapped in a minefield, laying on eggshells. It is not fun. Everyone is trying to sell you the latest and greatest. But do you require an i7, with 32GB Ram, 1TB SSD, and a 4GB graphics card, to run Word and Excel? Spoiler, no, you don’t.

At Timeless Technology, we take the time to learn your organisational needs, your intentions for the future, and your budget, BEFORE we propose which products / services to use. This saves your time, money, and relives stress. Allowing you to focus on work, knowing your IT is in safe hands.

24 x 7 Helpdesk

– There’s nothing worse than working late to finish a project, only to have your computer play up right before you finish. The cutoff is in 1 HOUR! This is the opportunity of a lifetime. If you don’t have this in by the deadline, you will lose the client, then how will you be able to afford all those fancy avocados on toast?

With 24 x 7 support you can contact us anytime of the day or night to help you get back up and running, finish the project and impress your new client. For you,  a happy ending, for us, it’s what we do.

Emergency Support

– We understand how important computers are to your business, any downtime in you IT environment will cost you money. Which is why we offer emergency support. When it’s an emergency you become priority number 1, we will drop everything* we are doing to get you back up and running as fast as possible. This means less downtime for you, and less money lost.
*Unless we are carrying expensive plates, then we will put them down gently.

Remote Support

– Thanks to the internet not every job needs to be on site. With our remote support package we can diagnose the problem, and provide a solution with no need to visit on site, often without you even needing to be there. This means problems are solved faster, solutions implemented in real time, at a cheaper rate, and no delay with travel time.

Office and Technology Relocation  – Your business has grown (well done!), your team has expanded, and now it’s time to move to a bigger office. The only problem who will handle this IT stuff? You can’t afford to be offline for a week while Rodney from accounts puts little stickers on every wire. You need it done right, and you need it done fast.

We can help, we are experts at relocation. You can leave your old office on Friday afternoon, walk into your new office on Monday morning, with your IT services up and running. No downtime for your business, and no stress for you.

Are you interested in these or any other IT support jobs?

Fill out our contact form, or call us on +61 7 3007 8555